Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items.

 

PROCESSING TIME

As soon as we receive your order, we process your item in 2-4 business days, this includes production time since most of the products are made to order.

Estimated Delivery

As soon as the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 business days delivery. (Shipping carriers are experiencing delays due to the COVID-19 pandemic) If your order hasn’t arrived in the estimated delivery times, please contact our support team at customerservice@torchnationcreations.com.

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

TorchNationCreation is not liable for late packages/deliveries!

Once you receive a tracking number TorchNationCreations part is done and your choice of carrier is responsible for item tracking & deliveries on ALL orders
ONLY contact TorchNationCreations via email [customerservice@torchnationcreations.com] IF order gets lost, as we'll try to work with carrier to locate & update customer with their goods